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For a fixed location like an office or web site, a specific IP address or set of IP addresses can be allowed to use the SMTP server. Some Office365 accounts may require alternate server names or ports - see details in the steps below. These instructions are general enough to apply to most systems. Office 365 provides SMTP on port 587 and IMAP on port 993.
#Office 365 smtp settings password
This eliminates the need for a specific user name and password login. We recommend configuring Spiceworks to connect to the Office365 service using SMTP and IMAP. This option works, but does not perform well. The Office 365 Exchange Server can be configured to allow SMTP Relay for specific IP addresses.
#Office 365 smtp settings how to
We started using option 1 (SMTP client submission) in the How to set up a multifunction device or application to send email using Office 365. If you can get that trace done, Xerox (assuming you have a maintenance agreement) should be able to figure out what is happening if you cannot. We've been using the Office 365 SMTP service from our server for a few months now. Which means DNS has to be fine, else it would not have found the server that gave it the ability to make a request from the server in order to get back a response it did not understand.Īs far as I know, the 53XX on the latest firmware that I linked is the only way for it to work with Office365, it is the firmware that resolved the issue where the printer did not have the ability to use SHA-2 for encryption, which would cause the error you are getting and 017-714.Īssuming you have logged into the email account the printer is using and did not get a "You must change the password now" message, and you did not enable 2-factor auth on the account (Both of those things cannot be understood by a printer and could cause your fault) then the only thing left is to do a Wireshark trace of the data on the LAN going between printer and Microsoft to see what the message is that it can't understand. An invalid entry means it found the server but does not understand what the server stated back.